In the past two days I have had two separate incidents that just reconfirmed for me the need to pay attention as a cashier is ringing up your purchases. Tuesday evening I ran to Walmart for a few things while my DD8 was at karate. I had coupons for things we needed and Walmart also has the best prices in our area on their store brand of contact solution (under $3 compared to $5 or more at other places). I had a $3 coupon off two hair care products that I regularly use, making it better than a buy-one get-one deal. The cashier had a bit of trouble with the coupon at first but then resolved it (or seemed to ) and went on. Since I wasn't sure he had actually resolved it, I checked the receipt immediately. He had not taken off the $3 coupon. I needed to get back and he was already ringing up the next person so I just asked for my coupon back so I can use it in the future and actually get credit for it. Then yesterday, I was grocery shopping and the cashier rang up a $3 dollar item one extra time. I could hear the extra beep and asked her to stop and check. Sure enough, it had rung up an extra time. She deducted the extra with no fuss. If I had not been paying attention each time, I would have been out $6 total. Not a huge deal but $3 a day would really add up over the course of a month. I am an honest person and have no problem paying a store for what I am buying but I certainly want to make sure that I am not paying for things I am not buying. I could go home and check my receipts but after the fact it is pretty hard to prove that you did not buy something that the receipt says you did. Much easier in my book to be aware as your purchases are rung up.
It Pays to Check
August 9th, 2007 at 01:05 pm
August 9th, 2007 at 01:58 pm 1186667901
August 9th, 2007 at 04:18 pm 1186676287
It has been a rare day when I haven't found a mistake. As a customer, I shouldn't have to do the job that the people responsible for inputting the prices into the computer don't do. YES! Check your coupons. They have missed many of mine. Again, at the self-check out, you don't have that problem and the machine doesn't argue with you about the item or the date on the coupon.
August 9th, 2007 at 04:39 pm 1186677582
August 9th, 2007 at 05:32 pm 1186680766
August 9th, 2007 at 06:12 pm 1186683143
August 9th, 2007 at 07:35 pm 1186688127